If you are experiencing issues with your Analogue Nt mini, please start with this troubleshooting guide and if any issue persists, please contact us directly at support@analogue co so we can help you.
Make sure you are on the latest firmware
• Here is the latest Nt mini firmware
Game cartridge is not functioning correctly
• 99.9% of all issues are game cartridge related, such as dirty pins. Clean your cartridge very well and then try it again on your Nt mini.
• Even if you think your game cartridges are clean, clean them again anyways. NES and Famicom cartridges are notoriously fickle, the cleaner they are the better they will function. If your game cartridge is not functioning correctly it needs to be cleaned or unplug and reseated into your Nt mini. You do not need to power your Nt mini on and off, you only need to 'tap' the power button to reset the game cart. Alternatively, you can select "Run Cartridge" in the system menu or press "UP and SELECT" on your game controller. Each of these will reset / re-run your game cartridge.
Cleaning game cartridges
• Cleaning your game cartridges is essential for proper functionality. NES and Famicom game cartridges are 20-30 years old. The copper pins are usually highly dirty and oxidized. They need to be thoroughly cleaned to function properly. We suggest cleaning the pins on all of your cartridges with 90%+ rubbing alcohol & q-tips several times until there is no dirt remaining. If the pins are heavily oxidized, fine grit sandpaper (1000 may be necessary. See this guide for more details.
Inserting game cartridges correctly
• Make sure to insert your cartridges straight and flat with enough force so they are seated all the way into the unit.
• No game cartridge is inserted into your Analogue Nt mini
• Your game cartridge is dirty or not seated correctly in your Analogue Nt mini. Clean your game cartridge thoroughly.
No Video Output on TV or other Video related problems
**For these troubleshooting guidelines to be effective, you must have your Nt mini plugged into a TV via HDMI with the monitor on**
1. Make sure your system is updated to the latest firmware (this latest firmware addresses some TV compatibility issues which stop your Nt mini from displaying on certain TV's)
2. Your Nt mini's power button must be held for about 2 seconds to turn on and off. Make sure when you are powering it on to hold the power button for a couple seconds. If your Nt mini does not power on, hold the power button for 2 seconds. Let go and wait a couple more seconds and then try again 3 or 4 times to make sure it is being engaged properly.
3. Try another HDMI cable.
4. Try another outlet.
5. If you are plugging your Nt mini into an audio/video receiver or other 'middle man', try removing all 'middle men' systems and plug your Nt mini directly into your TV to make sure it works directly.
6. Make sure your Nt mini has a video cable plugged in / plugged in all the way.
7. Make sure your TV is in the right mode (HDMI 1, HDMI 2 etc).
8Bitdo NES30 Controller Issues
• Make sure your NES30 is fully charged (you can charge it with the USB port on the back of your Nt mini)
Retro Receiver Issues
• Make sure you are trying to pair only one controller at a time
• If you are using a second Retro Receiver for NES that was not included with your Analogue Nt mini, you’ll need to install a special “Nt mini” version of the firmware. You can find this firmware at support.analogue.co
• If you are experiencing any lag with your TV, make sure your TV is in “game mode” or any other low lag mode (see: http://www.displaylag.com/display-database/ for your TV’s input lag)
Bluetooth & Pairing issues (NES30 and Retro Receiver)
Ensure your console has the latest system update.
Ensure your controllers are charged.
Try to decrease the distance between your controller and the Nt mini console.
Ensure that the Nt mini console is placed to minimize interference with the controller. It is best if the Nt mini console is placed out in the open and that it is not:
- Behind a TV
- Near an aquarium
- Placed in or under a metal object
- Pressed against a large amount of wires and cords
- Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.
Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:
- Laptops, tablets, etc.
- Wireless headsets
- Wireless printers
- Wireless speakers
- Cordless phones
- USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.
In most cases it will be enough to move these devices three to four feet away from the Nt mini console and/or controllers. However, if you continue to experience this issue, please power these devices off while using the Nt mini console.