There are a number of defective Mega Sg Game Gear Adapters (v1.0) in the first release and recent shipment. All units that have been shipped to date are v1.0.
These defective adapters may damage your Mega Sg system after prolonged use. In an effort to eliminate this issue for all current Mega Sg Game Gear Adapter (v1.0) owners, we will be replacing all Mega Sg Game Gear Adapters with new ones.
In the meantime, please do not use your Mega Sg Game Gear Adapter (v1.0). We suggest disposing of the adapter and waiting for the replacement to be shipped to you from Analogue.
We are on target to have all replacement Mega Sg Game Gear Adapter's shipped within 30 days. We apologize for this inconvenience and appreciate your understanding as we work to get a replacement shipped to you as soon as possible.
1. I own a Mega Sg Game Gear Adapter (v1.0) - what do I need to do to get a replacement?
Analogue will ship you a replacement non-defective Mega Sg Game Gear Adapter for free in about 30 days. You will receive an email notification with tracking information as soon as it ships. You do not need to contact Analogue for your replacement. We have your information and we will ship out a replacement as soon as possible.
2. I've already used my Mega Sg Game Gear Adapter (v1.0) - has my system been damaged?
No, your Mega Sg is not damaged unless your Mega Sg Game Gear Adapter has stopped functioning or will not function at all. Regardless, do not use or continue to use the adapter, dispose of it and wait for Analogue to ship you a replacement.
3. My Mega Sg Game Gear Adapter (v1.0) is not working
Please contact Analogue with more details at support.analogue.co.
4. What about the other Mega Sg Cartridge Adapters, are these safe to use?
Yes. Mega Sg Game Gear Adapter (v1.0) is the only defective adapter, both other adapters are safe to use.
5. My Mega Sg Game Gear Adapter (v1.0) is working fine, can I continue to use it?
No, please stop using the (Mega Sg Game Gear Adapter v1.0) regardless if it is working or not. It can damage your Mega Sg system after prolonged use, even if your Mega Sg Game Gear Adapter (v1.0) appears to be functioning initially.
6. How can Mega Sg Game Gear Adapter (v1.0) damage my Mega Sg?
If the Game Gear Adapter is a defective one, there is a chance it can cause a small part failure on Mega Sg. The part fail will stop any Game Gear Adapter from working (defective or not). All damage is Game Gear adapter related. Do not use your Mega Sg Game Gear Adapter (v1.0) and wait for Analogue to ship your replacement free of charge.
7. I live outside of the USA, will I have to pay customs/duties/taxes again on my replacement adapter?
1. No, replacements will be shipped as replacements for repair and you will not pay taxes again on it.